Shipping Policy

Last Updated: 4/12/26

Thanks for riding with Chug Chariot.

Order Processing

Orders are typically processed within 2–5 business days after purchase.

Processing times may be longer during product launches, holidays, or periods of high demand.

You will receive a confirmation email once your order has been placed, and a shipping confirmation with tracking information once your order ships.

Pre-Orders

Some products may be offered as pre-orders.

• Estimated shipping timelines will be provided on the product page

• These dates are estimates and may change due to manufacturing or supply chain factors

• Customers will be notified of significant delays

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Delivery times vary depending on destination and carrier, but typical delivery windows are:

• Domestic (U.S.): 3–7 business days after shipment

• International: Varies by location

Tracking

If tracking is available for your shipment, you will receive a tracking number via email once your order has shipped.

Shipping Delays

Chug Chariot is not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Customs processing (for international orders)

• Incorrect shipping information provided by the customer

Incorrect Address

Please ensure your shipping address is correct at checkout.

Chug Chariot is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, Chug Chariot is not responsible for lost or stolen packages.

If you believe your package has been lost in transit, please contact us and we will do our best to assist.

Contact

If you have any questions about shipping, please contact us at:

chugchariot@gmail.com